House Guide
Everything you need for a comfortable stay
Network: Seaside_Guest
Password: Bembridge2024!
From: 3:00 PM
Key safe code: 1234
By: 10:00 AM
Leave keys in property
Host: 07123 456789
Emergency: 999
Appliance Guide
Oven & Hob
Electric oven with 4-ring ceramic hob. Main oven switch is on the wall behind the cooker. Use 180°C for most baking.
Dishwasher
Bosch integrated dishwasher. Eco cycle recommended. Tablets are under the sink. Run when full.
Coffee Machine
Nespresso machine with complimentary pods. Descale light will show red when needed - instructions in drawer.
Smart TV
43" Samsung with Netflix, Prime Video, BBC iPlayer. Remote on coffee table. Press 'Home' to access apps.
Central Heating
Programmable thermostat in hallway. Set to 20°C for comfort. Boost button for immediate heating.
Hot Water
Combi boiler provides instant hot water. If no hot water, check pilot light (instructions in utility cupboard).
Washing Machine
Hotpoint washing machine in utility room. Use 40°C for most loads. Detergent provided in cupboard above.
Tumble Dryer
Condenser dryer - empty water drawer after each use. Clean lint filter (pull out tray at bottom).
Drying Rack
Clothes horse in utility cupboard. Garden washing line available - pegs in kitchen drawer.
Electricity
Fuse box in utility cupboard. Trip switches are clearly labeled. Main switch at top.
Water
Stopcock under kitchen sink (clockwise to turn off). Water meter is outside front door.
Smoke Alarms
Tested monthly. If chirping, replace 9V battery (spares in kitchen drawer). Never remove batteries.
House Rules & Guidelines
Please Do
- • Keep doors and windows locked when out
- • Take shoes off on light carpets
- • Use coasters for drinks on wooden surfaces
- • Separate recycling (bins in utility room)
- • Report any issues immediately
- • Enjoy the garden and outdoor furniture
- • Feel free to use all provided amenities
Please Don't
- • Smoke anywhere in the property
- • Have parties or excessive noise after 10 PM
- • Use candles or open flames
- • Move furniture without permission
- • Leave windows open when out
- • Put anything unusual down drains
- • Exceed maximum occupancy (4 guests)
Quick Troubleshooting
No WiFi Connection
- Check router lights (should be solid green)
- Unplug router for 30 seconds, then plug back in
- Wait 2-3 minutes for full restart
- Contact host if still no connection
No Hot Water
- Check boiler pilot light (utility cupboard)
- Press reset button if light is out
- Wait 10 minutes for water to heat
- Contact host if problem persists
Power Cut/Trip
- Check main switch in fuse box
- Reset any tripped switches (flip up)
- Unplug appliances before resetting
- Call host if problem continues
Blocked Drain
- Try hot water and washing up liquid
- Use plunger if available
- Never use chemical drain cleaners
- Contact host immediately if severe